Section I. Administrative Issues
This category includes any campus matters involving administrative decisions regarding student records, financial affairs, library usage, campus privileges, athletics, etc.
Should a complaint/grievance arise, the following steps should be taken:
- The student shall prepare a written complaint to the individual/office involved and, within 5 days following submission of the complaint, shall meet with a representative(s) from the office involved to discuss the complaint. Complaints must be submitted within 90 days of the event or action that gave rise to the complaint.
- If no resolution is reached during the meeting required by step 1, the student shall prepare a written report of the issue and the meeting, and the office involved shall prepare a written response. The written complaint and subsequent reponse(s) will be submitted to the Dean or Director of the office involved within 5 business days following the meeting required by step 1.
- The Dean or Director overseeing the office involved shall make a decision within 5 business days following receipt of the signed statement and response, and shall notify in writing the student and the office involved thereof. That decision is final.